Under the warranty, we’ve got your back! We provide a 2 Year warranty on repairs & maintenance on all our 925 Sterling Silver pieces. This means that for 2 years from the date of purchase, we’ll take care of your product if any damage to the material or the workmanship of the jewellery occurs. Just contact us and we’ll take care of the rest.
For our Pure Gold owners, we’re here to stay for an even longer run! We provide 5 Year warranty on our Pure Gold pieces.
All jewellery pieces are hand-crafted in our own in-house Manufacturing unit, ethically sourced pieces that are made to last. We’re confident in the quality of our product hence the 2-year warranty. This also means that the warranty does not cover lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your product, and any modification to your product done by a third party outside of House of Midas.
Services covered under warranty:
- Repairing prongs (if damaged/broken)
- Replacing CZ Diamonds, in case of loss of Diamonds due to impact or wear and tear
- Thorough professional cleaning of the item
- Checking for internal damage, if any
All the services above are absolutely free of cost, the client will only have to bear minimal shipping charges and leave the rest to us, we are sure you’ll be uber happy to receive your piece as good as brand new!
We don’t recommend having our products worked on by outside jewellers as this voids any potential for claiming the warranty (should a defect develop due to their work). This includes resizing or any type of repair work. House of Midas will not be responsible if any defect occurs due to involvement of a third-party jeweller working on our jewellery.
Note: You may also wish to get the product replated in any variant of your choice, however replating is NOT covered under warranty hence there will a minimal charge for the same.