Terma & Conditions

Houseofmidas.in ("House of Midas" or "website" or "we" or "our") is the shopping website that allows consumers to browse, select and purchase precious stones and or precious metal jewellery and accessories (“Products” or “Goods”) from the website.

HouseofMidas.in provides services to you subject to the terms and conditions included in this Terms of Use and other customer service pages to help make your shopping experience with House of Midas as enjoyable and problem-free as possible. Please read them carefully. By visiting or using this website or service, you acknowledge that you have read and understood, and agree to be bound by, these Terms of Use. You also agree to comply with all applicable laws and regulations, including Copyright and Trademark laws.

If you do not agree to these terms, please do not use houseofmidas.in website.

If you would like to provide feedback about houseofmidas.in website, or recommend a way we can improve the buying experience, please write to support@houseofmidas.in

If you have any questions about these Terms and Conditions, please contact House of Midas on support@houseofmidas.in

Acceptance of Terms & Conditions

Your privacy is important to us and we will protect it.

Houseofmidas.in collects, stores, processes and uses your information in accordance with House of Midas’ Privacy Policy. By using the website and/ or by providing your information, you consent to the collection and use of the information you disclose on the website by House of Midas in accordance with House of Midas’ Privacy Policy. Please review House of Midas’ Privacy Policy.

Ownership and Copyright

This Houseofmidas.in  web site is owned and operated by House of Midas. Unless otherwise noted, all design and content included on this web site, including text, graphics, logos, icons, images, artwork, products, audio and video clips and software is the property of House of Midas and is protected by Indian Copyright Act, 1957 and international copyright laws.

Usage Eligibility

Use of the website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872 and any other applicable international law for this purpose. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 and any other applicable International law for this purpose including minors, un-discharged insolvents etc. are not eligible to use the website. If you are under 18 years old, you may use houseofmidas.in only with the involvement of a parent or legal guardian. House of Midas reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at its sole discretion. If you do not qualify, you may not use the website. Additionally, you are prohibited from selling, trading, or otherwise transferring their Houseofmidas.in account to another party.

Your Account and Registration

If you access or use the House of Midas website, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer. You agree to be responsible for all activities that occur under your account or password. You agree, inter alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by you as a visitor or user of a third-party site through which you access the Website. You agree to notify House of Midas immediately of any unauthorized use of your account or any other breach of security. House of Midas reserves the right to refuse service, terminate accounts or remove or edit content in its sole discretion. You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights you have in your information, in any media or medium now known or developed, produced, invented or used in future, with respect to your information.

Product Description

House of Midas makes all reasonable efforts to display the products listed for sale on its website as accurately as possible. However, the colours we use, as well as the display and colour capabilities of your computer monitor, will affect the colours that you actually see on your screen. House of Midas cannot guarantee that your monitor's display of any product colour, texture or detail will be accurate. In addition, House of Midas does not warrant that product descriptions or other content are accurate, complete, reliable current or error-free. While House of Midasmakes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, House of Midas reserves the right to refuse sale that item. If the pricing error is discovered after payment has been finalized, House of Midas reserves the right to cancel the sale and refund the transaction in full. If a product offered by House of Midas is not as described, your sole remedy is to return it in unused condition.

Equipment

Website user shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of this website and all charges related thereto. House of Midas shall not be liable for any damages to the website visitor's equipment resulting from the use of this website.

Content you submit

We  appreciate hearing from you. Blogs, community forums, chat rooms and other discussion sites may be made available to our customers and users. You acknowledge and agree, that any content you, as a user, may submit via the Online Mediums become public information and it shall be deemed to be provided on a non-confidential basis. You should always use caution when submitting personal identifiable information about yourself or third parties in any online medium. House of Midas is free to use or disseminate such contributed content on an unrestricted basis for any purpose, without any notice or compensation to you.

House of Midas is under no obligation to use the contributed content and your submissions and may remove any such content or submission at any time at its sole discretion. House of Midas reserves the right to terminate your access to online mediums at any time, without notice, for any reason whatsoever.

You represent and warrant that you own or otherwise have permission to submit any such materials and grant House of Midas the rights described herein.

No lawful or prohibited use

You agree not to upload, post or otherwise transmit via the online mediums any content that: (i) is misleading, harmful, threatening, abusive, harassing, defamatory, offensive, violent, obscene, pornographic, vulgar, libellous, racially, ethnically, religiously or otherwise objectionable; (ii) constitutes unauthorized disclosure of personal or confidential information; (iii) infringes any patent, trademark, trade secret, publicity right, privacy right, copyright or other intellectual property or any rights of any party; (iv) contains viruses, Trojan horses, worms, corrupted files or code, files and programs designed to impede or destroy the functionality of any computer software or hardware; spyware and malware designed for phishing and with a view to compromise the data security and integrity and obtain sensitive personal or financial information.

You also agree not to use the House of Midas website or online mediums to: (i) impersonate an employee or a representative of House of Midas, its divisions and subsidiaries; (ii) misrepresent your identity or affiliation with a person or entity; (iii) send bulk mail, spam, “chain letters” and other unsolicited and unauthorized communication; (iv) attempt to gain unauthorized access to any portion or feature of Houseofmidas.in or any other system or networks connected to Houseofmidas.in or any other services offered through Houseofmidas.in, and/or other accounts not belonging to you, or violate security of any portion of Houseofmidas.in, by hacking, password mining or any other means; (v) obtain or attempt to obtain any information, materials or documents not purposely made available through Houseofmidas.in or online mediums through any means; (vi) attempt to interfere with the proper working of Houseofmidas.in or any transaction being conducted on Houseofmidas.in or to restrict or inhibit any other user from accessing or using Houseofmidas.in, by means of hacking or defacing any portion of Houseofmidas.in; (vii) violate any applicable local, state, national or international law, including without limitation regulations under Indian Court of Law.

Limitation of liability

This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, the act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action. You also specifically acknowledge that House of Midas is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

The law of certain countries may not allow limitations on warranties or damages as described above. If such law applies to you, some or all of the above disclaimers, exclusions or warranties may not apply to you and you may have additional rights. However, in no event shall House of Midas’  aggregate liability to you for all claims, damages, losses, and causes of action exceed the amount paid to House of Midas by you for accessing the Houseofmidas.in website.

Indemnity

You agree to defend, indemnify, and hold harmless House of Midas and its officers, directors, shareholders, affiliates, employees and agents from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, arising from your use of House of Midas website or your breach of these Terms of Use or your violation of any law or the rights of a third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this Agreement or arising out of violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Terms of Use.

Modification

House of Midas reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. You agree that each time you visit House of Midas website, your visit to and use of such website will be subject to and bound by the then-current version of these Terms of Use.

Date of Last Update of these Terms of Use: June 1, 2024.

Once again, we thank you for your interest in House of Midas. We hope that your experience at Houseofmidas.in is enjoyable.

Purchase

Any user who wishes to purchase an item from the website can either:

  • Add the selected jewellery directly to the shopping cart with customizable options available on the product page; or
  • Customize jewellery by filling details of customization available; or
  • Choose from the selection of jewellery available on the website and add the item to your shopping cart, or reach out to our Jewellery experts on WhatsApp on  +91 9558322297 to place an order.
  • The user will receive the form for ordering via email based on their convenience.

In the event of a user wishing to make a purchase and doesn’t have an account on Houseofmidas.in, he/she will have to register onto the website after adding the item(s) to the shopping cart. The users shall also provide any other mandatory information required under law like Permanent Account Number (PAN) and/or GST number at the time of purchase.

Orders are normally considered complete only after the payment has been received by Houseofmidas.in unless the order is on complete Cash on Delivery (COD).

To confirm the orders, our jewellery consultants at Houseofmidas.in may call up the users who have placed orders through the website at any given time.

Transaction Status
  • In the event the bank rejects to honour any payment transaction made by a user towards an order, House of Midas shall have the right to refuse to ship the order to the user without any liability whatsoever.
  • In the event the payment gateway selected by the user has flagged the transaction as fraudulent due to any reason, House of Midas shall have the right to refuse to ship the order to the user without any liability whatsoever. In such a case, the user may receive a call from our Customer Service Team for relevant documents required to confirm the transaction, and if the fraudulent flag is not removed by the payment gateway, House of Midas may not be able to fulfil the order. The paid amount will be refunded via the same payment mode.
Product availability and pricing
  • House of Midas does not own any of the diamonds listed on the website and other products listed are made to order in-house. In the event the diamond(s) get(s) traded in the market before making the payment / sealing the order, House of Midas will call the user and suggest an alternative diamond. In case the user chooses a new diamond, House of Midas shall confirm the new order. If the cost of the new selection is more expensive than the previous one, the user shall have to pay the differential amount. If the cost of the new selection is less expensive than the previous one, House of Midas shall refund the excess amount to the user in the manner specified below in this Terms of Use.
  • Diamond prices vary from one category of diamonds to another and seller to seller where numerous factors like reputation of the sellers, brand value, design of the jewellery etc. have an impact on the price of the diamond. The demand and supply of diamonds in the market can also affect the price of diamonds. The prices stated on the website may be substantially higher or lower than the actual prices in the retail markets accordingly.
  • All pricing information available on the website must be used as a general guideline for diamond and gemstone prices. While this website is designed to provide the most accurate pricing information, the information about the diamonds does not provide an appraisal or guarantee of value, nor does it give suggestions or recommendations of any sort for buying or selling diamonds. All grading and pricing are subjective methods of analysis and no guarantee is made or liability assumed as to the accuracy or validity of the information provided by the service or the expertise of those providing information via the service.
  • Infrequently, data may be inaccurately displayed on the website due to system errors. House of Midas reserves the right to correct any and all errors when they do occur and the company does not honour inaccurate or erroneous prices. The prices on the website are also subject to change without notice. For any order, the price is the prevailing price on the day the order is confirmed. The prices of the products listed on the website are fixed and not negotiable. For any queries, please do not hesitate to WhatsApp us at +91 9558322297.
  • Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.
  • Prices on Houseofmidas.in are subject to change without notice. Please expect to be charged the price for the House of Midas merchandise you buy as it is listed on the day of purchase.
Product weight variance

The product weight mentioned on the website for jewellery and amounts may vary upon manufacture of the product. In case, the customer receives a product of lesser product weight than the value paid for, the company will refund such differential amount to the customer. Similarly, in case the product is of a higher weight than the value paid for, an additional cost will be applicable for the same to the buyer. The difference in weight will be disclosed only after the final product is ready.

Advance/ Part payment
  • Houseofmidas.in may, at its sole discretion, request the user to pay a percentage of the value of the transaction as an advance at the time of placing the order. The balance payment for the order shall be paid by the user at the time of delivery of the product. Failure to pay the balance amount at the time of the delivery of the product shall be treated as a cancellation of the order. Any advance amount paid by the user at the time of placing the order shall not be refunded by House of Midas to the user in the event of cancellation of the order for any reason whatsoever.
  • We, as a merchant, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization of any transaction, on account of the cardholder having exceeded their pre-set limit.
Usage of promo code issued by the Company
  • House of Midas has the right to refuse the usage of any promo code at any given point of time.
  • Promo codes which have expired cannot be used on the website.
  • House of Midas can at any time ask the user for the proof of having received the promo code.
  • Promo codes can be used only on specific orders as deemed fit by Houseofmidas.in.
  • Applicability of Promo Codes on certain items, on specific orders, or on specific dates or occasions are at the discretion of House of Midas.
  • Promo codes cannot be clubbed with any other special offer on the site, unless otherwise explicitly stated.
  • For offline payment mode, the promo code will be accepted only within the date of expiry of the promo code.
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